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Communications Assistant – Apprenticeship

Communications Assistant – Apprenticeship

Application link:—apprenticeship-1013-london/1031/description/

Division: Audiences, Brand and CommunicationsTeam

Location: London – Hybrid working (5-8 days in the office per month)

Level 3 Apprenticeship – 18 months

Salary: £19,747 per annum 


If you would like to be considered for this apprenticeship then submit your CV and a covering letter by Sunday 2nd January 2022.


Champion consumers as the voice of Which?

About Which?

Which? is the UK’s consumer champion, here to make life simpler, fairer and safer for everyone. Our research gets to the heart of consumer issues, our advice is impartial, and our rigorous product tests lead to expert recommendations. We’re the independent consumer voice that influences politicians and lawmakers, investigates, holds businesses to account and makes change happen. As an organisation we’re not for profit and all for making consumers more powerful.

About our Audiences, Brand and Communications Division

The Audiences, Brand and Communications team is a formidable force, driven to put audiences at the heart of everything the organisation does, and to make all consumers aware of all the great ways that Which? can make their lives simpler, fairer and safer. 

About the Apprenticeship

Joining our PRCA award winning communications team and reporting to our Internal Communications Manager, you will be supporting communications on our internal and some of our external channels during your apprenticeship.

You will support the delivery of our Internal Communications strategy, to keep our employees informed of new developments within the business and deliver creative communications 

You will also provide administrative support to our Press Office team to allow smooth running of the office, facilitating high-quality media coverage that continues to position Which? As the trusted voice for all UK consumers.


To find out more about this apprenticeship and the required qualifications please see the attached role profile.

Please note, we may close the role sooner than the published closing date so recommend you apply as soon as possible.

About you

The most important thing for us is your enthusiasm and desire to learn and develop. You will also have:

  • Passion for communication and will have good written and verbal communication skills.
  • Good planning and organisational skills, with the ability to work at pace and delivery focused
  • Good relationship building skills
  • Creative and innovative tactics and solutions for problems or issues


About the rewards

In addition to a competitive salary and great benefits including 28 days holiday (pro rata) and more. When we’re back in our London office you’ll find it’s a modern, relaxed and friendly working environment.

About the Which? way of life

We want you to do great work and enjoy it in a workplace that respects and empowers you. In 2019 we were a runner up in the medium-sized organisation category for Britain’s Healthiest Workplace, and we signed up to the Time to Change employer pledge that protects staff against mental health discrimination. We’re also a Stonewall accredited employer. 

Click here to find out what we feel reflects what we do and how we work and to view our Which? LinkedIn page. 

What you can expect as a Which? Apprentice

It’s an exciting time for us as we launch our apprenticeships programme and we have many activities planned.  These include comprehensive Which? onboarding and local onboarding programmes where you will get to meet other Which? apprentices.  

Additional activities include mentoring throughout your programme to provide you with support and networking events. We will also support you with study induction to help you keep on track with your qualification.

We will also help you to develop broader skills such as CV writing and interview skills as well as life skills such as, diversity and inclusion and mental health awareness. You will also have full access to LinkedIn Learning which provides learning in a broad range of subjects.

We love a celebration in Which? and we will help you celebrate keystone events as you reach different stages by organising celebratory events and sharing your stories.


At Which? we value diversity and we’re committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background etc. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. We want to ensure that everybody can apply and be part of our recruitment processes, and therefore when required we make reasonable adjustments to accommodate our candidates.

We’re committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to if you need us to provide an alternative application method to support your accessibility needs.—apprenticeship-1013-london/1031/description/

Apply Here

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